PRIVACY POLICY

  • PREFACE

    T-LAB PROFESSIONAL highly cares about your privacy and data protection.

    We are committed to offering the highest standards of products and services. Thus, we value each of our existing or prospective client and aim at maintaining the best protection for your personal data

    The T-LAB PROFESSIONAL Online Privacy Policy explains how T-LAB PROFESSIONAL collects, processes and protects your personal data when you use our website as required by the data protection laws in the countries in which we do business and in particular with the EU General Data Protection Regulation (Regulation 2016/679 – “GDPR”). This Policy applies to those websites and apps which provide for a link to it.

    We have implemented a robust data protection compliance program, which includes the adoption of the high-standard data protection principles of the GDPR at a global level and includes the:

    1. adoption of Binding Corporate Rules (“BCRs”), which should ensure the same level of protection by all T-LAB PROFESSIONAL entities, and to allow transfers of personal data within T-LAB PROFESSIONAL’s organization globally. (For the moment, our BCRs are still under consideration for approval by the data protection authorities);

    2. creation of a Data Protection Office and a network of local data protection contacts;

    3. adoption of internal policies and procedures to ensure compliance with applicable data protection laws and regulations;

    4. implementation of appropriate technical and organizational measures to implement the data protection principles.

  • 1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?

    The T-LAB PROFESSIONAL websites are operated by UAB VT TRADE EUROPE in Lithuania (“T-LAB PROFESSIONAL” or “we”). T-LAB PROFESSIONAL may further share information with its affiliates in accordance with the safeguards foreseen in this policy.

    All marketing communications are sent to you by UAB VT TRADE EUROPE.

    Information on a job applicant is directed to the local Human Resources team in charge of the open position.

    If you want to contact T-LAB PROFESSIONAL or its Data Protection Office, please see under “How to contact T-LAB PROFESSIONAL for privacy queries” below.

  • 2. WHAT PERSONAL DATA DO WE COLLECT AND HOW?

    Information provided directly by you.

      • Information collected online on our website or other digital platforms, for example by filling in the “contact” section when you subscribe to the Newsletter proposed by T-LAB PROFESSIONAL, or when you submit your message;

    Important Notice: When submitting any personal data, including multimedia contents (photographs, videos …) please ensure it is accurate and do not transmit any content which is not expressly requested through a questionnaire or any other collection method (such as commercial information, advertising, personal creations, ideas, or concepts).

    Information we obtain indirectly about you.

    Some additional information is collected indirectly about you while you are browsing the T-LAB PROFESSIONAL website. This information is technically needed for the proper functioning of the T-LAB PROFESSIONAL website, to improve your browsing experience or in order for T-LAB PROFESSIONAL to perform analytics that will enable us to serve you better by personalizing our online services for you.

      • Technical information, such as IP address and cookies, linked to your browsing on our websites, for logging purposes and identification of your country/city via geolocation;

      • Information relative to your online profile and website usage data (e.g. behavioral analysis via cookies and similar technologies, your navigation trail of the website);

      • Personal data collected via media platforms and social networks (e.g. when you follow T-LAB PROFESSIONAL’s pages on those social networks, personal information that you have designated as public and that can be publicly viewed on your social network profile).

    Our website does not specifically focus on minors. If we should nevertheless inadvertently collect such information, the minor’s legal representative can exercise the minor’s rights on his/her behalf and on his/her name at any time (see below).

    In order to fight against counterfeiting and infringement, T-LAB PROFESSIONAL has set up automated processes to collect information on companies or individuals who commit or are likely to commit acts that violate its rights. This information will be accessible to any company legally authorized to use the T-LAB PROFESSIONAL trademarks that has been a victim of such violations, for the purpose of taking action or any necessary measures to protect their rights.

  • 3. WHY DO WE COLLECT YOUR PERSONAL DATA?

    If you are an existing or prospective client of T-LAB PROFESSIONAL, we may use your personal data in order to: 

    • enable you to browse through our website and other digital platforms and to use your personal online account;

    • enable you to purchase T-LAB PROFESSIONAL products in our T-LAB PROFESSIONAL points of sale;

    • collect your opinion on our T-LAB PROFESSIONAL products and services, in particular via surveys and questionnaires;

    • establish statistics, financial and commercial studies;

    • keep you informed about our latest collections, products, campaigns, shows and other events by sending you T-LAB PROFESSIONAL communications (by electronic mail or via your phone: calls, chat and third-party media platforms);

    • improve our understanding of your interests and preferences so that we can deliver personalized offers and other services that would correspond better to your needs and wishes.

  • 4. HOW DO WE JUSTIFY THE PROCESSING OF YOUR PERSONAL DATA?

    Our processing of your personal data is based on our obligation to comply with all applicable laws and regulations.

    It is also based on the necessity to provide you the website, app or other online services as requested by you or, if legally required, on your consent.

    We may also rely on our legitimate interest in the completion of sales and in our commitment to offer you seamless after sales services and a personalized and highly qualitative treatment in the long term.

  • 5. TO WHOM COULD WE DISCLOSE YOUR PERSONAL DATA?

    Within the T-LAB PROFESSIONAL Organization. Your personal data will only be accessible to a limited list of recipients on a “need to know” basis:

    If you are a current or potential client of T-LAB PROFESSIONAL, only the T-LAB PROFESSIONAL employees that are working within the teams that need to have your information (for example, Customer Relationship Management, Commercial Management, Legal, Compliance and IT) will access your personal data;

    If you are a candidate, only the Human Resources Department as well as the hiring managers will access your personal data.

    Outside of the T-LAB PROFESSIONAL Organization, your personal data will not be provided to a third party except to other T-LAB PROFESSIONAL entities for the purposes explained above and to service providers acting on behalf of T-LAB PROFESSIONAL on the basis of secure contractual arrangements which will include strict data protection obligations. We will in particular provide your personal data to service providers or suppliers who assist us in operating our websites and other digital platforms, conducting our business, servicing you or protecting the security and integrity of our business (including IT maintenance, security and support service provider, hosting provider, payment provider, marketing and advertising partners, mailing or emailing services or customer care center, etc).

    T-LAB PROFESSIONAL may also have to transfer personal data to third parties when it receives a request by an authority empowered by law to do so, pursuant to applicable laws and regulations. We may also have to transfer personal data to another legal entity for the purposes of a collaboration, joint venture, corporate reorganization, change of legal form or other similar event. In case of a merger or sale, your personal data will be permanently transferred to the successor company.

  • 6. INTERNATIONAL DATA FLOWS

    Applicable legal and regulatory requirements are taken into consideration before any cross border transfer of your data.

    Any data transfers outside your country will be secured through appropriate contractual guarantees which will also be in compliance with applicable laws and regulations.

    Data transfers among T-LAB PROFESSIONAL entities will ultimately be covered by the Binding Corporate Rules upon their approval by regulators.

    You may receive copy of such documents upon request.

  • 7. FOR HOW LONG DO WE KEEP YOUR PERSONAL DATA?

    Alongside the commitment to offering the highest standards of services and products, we consider that our products should entitle you to personalized client treatment and incomparable after-sales services that may last for a lifetime for some products. For this purpose, and to ensure such services, we may need to keep your personal data for as long as it is needed for the provision of such services.

    In particular your personal data will be retained until your last use or purchase of our services or goods and normally for a period of up to 10 years thereafter, unless shorter or longer retention is required by applicable local law or where we have a legitimate and lawful purpose to do so.

    We welcome and value applications from talented candidates. Even if your application on the “Careers” section of our website is not successful, we may keep your data on file for up to 2 years following your last visit to our candidate space and call you if another appropriate opportunity arises. In case you choose not to be contacted for future opportunities, your data will be kept for up to 6 months. Where necessary, we may keep your data longer in archives in order to align with the applicable statute of limitations for claims around the recruitment process.

    Cookies managed by T-LAB PROFESSIONAL are stored for up to 13 months.

    T-LAB PROFESSIONAL respects the retention periods imposed by applicable laws and regulations. To the extent your data is no longer necessary for the provision of a service (including the after sales service referred to above) or if you no longer wish to be part of our distribution list for newsletters, beauty tips and events, your data will be deleted or archived in an anonymized or de-identified format in order to comply with applicable regulation.

  • 8. WHAT ARE YOUR RIGHTS?

    • A right of access and information: you have the right to be informed in a concise, transparent, intelligible and easily accessible form of the way in which your personal data is processed. You also have the right to obtain (i) confirmation as to whether or not personal data concerning you are being processed, and, where that is the case (ii) to access such personal data and obtain a copy thereof.

    • A right to rectification: you have the right to obtain the rectification of your personal data. You also have the right to have incomplete personal data completed.

    • A right to erasure: in some cases, you have the right to obtain the erasure of your personal data. However, this is not an absolute right and T-LAB PROFESSIONAL may have legal or legitimate grounds for keeping such personal data.

    • A right to restriction of processing: in some cases, you have the right to obtain restriction of the processing of your personal data.

    • A right to data portability: you have the right to receive your personal data which you have provided to T-LAB PROFESSIONAL, in a structured, commonly used and machine-readable format, and you have the right to transmit those data to another controller without hindrance from T-LAB PROFESSIONAL. This right only applies when the processing of your Personal Data is based on your consent or on a contract and such processing is carried out by automated means.

    • A right to object to processing: you have the right to object to processing of your personal data when such processing is based on the legitimate interest of T-LAB PROFESSIONAL. T-LAB PROFESSIONAL may, however, invoke compelling legitimate grounds for continued processing. You also have the right to object at any time to the processing of your personal data for marketing purposes.

    To exercise the above rights please contact us via the channels provided below and communicate the following information: name, surname, e-mail or any other information necessary to confirm your identity in order for us to process the request (such as your postal address).

    You also have the right to unsubscribe from our “Newsletter” at any time:

    • by simply clicking on the “unsubscribe” link at the bottom of each Newsletter

    • by filling out the “Contact Us” form and specifying your request, as well as the e-mail address to unsubscribe in your message.

    Finally, you have the right to lodge a complaint with a competent supervisory authority in case of breach of the applicable privacy laws and regulations, in particular the GDPR but also any other national or regional privacy laws applicable to you.

  • 9. WHAT COOKIES DO WE USE AND HOW CAN YOU OBJECT TO SUCH USE?

    Cookies are pieces of information that any website may transfer to your browser that are then stored in your computer system. For example, the deposit of cookies enhances your online experience by allowing us to save your preferences.

    We use cookies to:

      • Determine statistics and volumes relating to traffic in order to improve the relevance and user-friendliness of the services offered to you;

      • Provide you with services and navigation adapted by personalizing your user interface;

      • Share information with other websites, media partners and social networks in order to offer you pertinent promotional and adverting communications that match your interests (third party cookies).

    We may also collect your shortened IP address on a non-readable basis, which does not allow us to identify you.

    You may also disable the installation of “cookies” by configuring your browser appropriately.

    Please be aware that restricting cookies may impact on your user experience and may prevent you from using part of our website.

  • 10. HOW TO CONTACT T-LAB PROFESSIONAL FOR PRIVACY QUERIES?

    For any questions or comments relating to this Privacy Policy or the manner in which T-LAB PROFESSIONAL collects and uses your personal data, to exercise your rights, for any candidate data for your application to our “Careers” section please send your request to our Customer Service Department:

    For T-LAB PROFESSIONAL:

    – by mail : writing to UAB VT TRADE EUROPE, Gedimino ave. 26, 2nd floor,
    01104 Vilnius, Lithuania;

    – by email : filing out the Contact us form;

    – by phone: calling T-LAB PROFESSIONAL at +370 (618) 88 995, from Monday to Friday, from 10 a.m. to 4 p.m. (EET).

    _________

    This Privacy Policy was last updated on 21 January 2019. With regard to any changes which may be made to this Privacy Policy, we invite you to check the “Personal Data” section of our website on a regular basis.