FAQ

PRODUCT INFORMATION

Are T-LAB Professional products paraben free?

Yes, all T-LAB Professional products are paraben free. Our products are designed to combine professional, natural and luxury.

Do T-LAB Professional products use alcohol?
Yes, in order to maintain a high level of performance, a certain amount of alcohols are necessary in specific formulations. However, they are cosmetic-grade alcohols that do not dry or strip the hair. As a result, you can get the style you want without the negative effects that alcohols are sometimes associated with.

Are T-LAB Professional products SLS/SLES free?
Yes, all T-LAB Professional products are SLS/SLES free.

Are T-LAB Professional products color safe?
Yes, all T-LAB Professional products are safe for color treated hair.

What is the extra benefit that Colour Protect Shampoo offers?
Colour Protect Shampoo is created for reconstruction and colour look of dyed and toned hair. French Rose Extract Bio gently cleanses the scalp and hair, restores the structure of the tissue and acts as a powerful antioxidant. Pomegranate Extract keeps colour saturated longer, tightly closing the cuticle. It acts as a natural solar filter that effectively prevents fading. Hydrolyzed Silk Proteins strengthen the intercellular cement of the hair, penetrating into the cuticle.

Which T-LAB Professional products offer UV protection?
The ozone naturally filters out some UVB light, but does very little to protect against UVA light. Excessive sun exposure can wreak havoc on the hair leading to color loss (from UVA rays) and dry out or damage the hair shaft itself through moisture and protein loss (from UVB rays). Products from Aura Oil and Royal Detox care lines contain ingredients which offer UV protection, that is, they help partly to filter UVA and UVB light from the sun.

Does T-LAB Professional test its products or raw materials on animals?
T-LAB Professional has a strong commitment to animal welfare and does not directly perform animal testing on any of our products.

Are T-LAB Professional products vegetarian/vegan?
Almost all T-LAB Professional products are vegetarian. Those products that are not vegetarian contain hydrolyzed keratin, caviar extract, hydrolyzed elastin and hydrolyzed collagen. The following products are not vegetarian: Royal Detox, Sapphire Energy, Kera Shot. For more details on which products are vegan see individual product pages.

Are T-LAB Professional products natural?
T-LAB Professional uses only the finest ingredients in our products, many of which are natural ingredients. However, in the pursuit to provide uncompromised performance, many of our ingredients are specially formulated and often synthetically derived.

Are T-LAB Professional products gluten free?
All T-LAB Professional products are gluten free.

Do T-LAB Professional products contain silicone?
Yes, we strategically utilize high performance silicones in many of our products to achieve just the right amount of slip and feel, leaving hair moisturized and protected. The silicones we use are of a higher quality compared to many of our competitors. Lower grade silicones act as ‘fillers’ which can build up, leaving hair weighed down and overloaded.

Where can I find a full ingredient list?
All ingredients are listed on the product cartons, as well as on individual product pages.

GENERAL INFORMATION

I would like to sell your products/I’m a hairdresser and would like to become a Brand Ambassador. What should I do?
Please contact us by filling the form on tlabprofessional.com.

Can you send out samples to interested customers?
No, not at this time. Please note you are able to select complimentary samples sometimes on tlabprofessional.com purchase.

Does T-LAB Professional have email newsletters?
We invite you to join T-LAB Professional’s Newsletter so that we may be of optimal service to you. Registrants are regularly updated of T-LAB Professional activities, new product launches and special offers. T-LAB Professional does not sell, rent, or share your information with third parties.

How do I unsubscribe from the Newsletter?
If you wish to unsubscribe from our Customer File, you may simply click the unsubscribe link at the bottom of an email we have sent you.