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FAQ
FAQ
What makes T-LAB Professional different?
T-LAB Professional combines professional salon expertise, natural origin formulations and refined design within one complete beauty concept, delivering visible results together with a luxurious sensory experience.
Are T-LAB Professional products natural?
T-LAB Professional formulas contain up to 99% natural origin ingredients, enriched with organic extracts, plant oils and advanced bio-active components.
Are your products vegan-friendly?
Yes. T-LAB Professional products are vegan-friendly and developed without animal-derived ingredients.
Are your products dermatologically tested?
Yes. All T-LAB Professional products are dermatologically tested to ensure safety and compatibility with hair, scalp and skin.
How do I choose the right collection?
T-LAB Professional collections are designed around different hair and scalp needs, including hydration, repair, scalp balance, color protection, volume and nourishment. Products can also be selected by ingredient, ritual or desired emotional experience.
Can different collections be combined?
Yes. T-LAB Professional follows an adaptive care philosophy, allowing products from different collections to be combined based on individual hair and scalp needs.
Are T-LAB Professional products suitable for all hair types?
Yes. Formulas are developed to work across different hair textures, densities and scalp conditions, making them suitable for a wide range of hair types.
Do T-LAB Professional products offer UVA/UVB protection?
Selected T-LAB Professional collections are developed to help protect the hair from external environmental stressors, including UVA and UVB exposure, helping to maintain color vibrancy, moisture balance and overall hair condition.
Products offering UV and environmental protection include:
- Royal Detox Collection
- All Over Dream Cream
- Total Protect Collection
The Total Protect Protective Fluid SPF 15 is one of the brand’s most unique innovations — combining professional haircare performance with integrated SPF protection to help shield the hair and scalp from sun exposure, dryness and environmental stress.
Can I return a product?
Yes. Returns are accepted within the specified return period, provided the product has not been significantly used. Refer to our Returns & Refunds page
Can opened products be returned?
For hygiene and safety reasons, significantly used or damaged opened products may not be eligible for return.
In selected cases, we may individually review return requests if a product did not suit the customer, provided the item shows only minimal use.
I would like to sell T-LAB Professional products. What should I do?
Please visit our Become a Partner page or contact our team directly through the provided contact form. We work with salons, retailers, distributors, SPA and hospitality partners worldwide.
Where are T-LAB Professional products manufactured?
All T-LAB Professional products are developed and produced in Europe within the brand’s own production facilities.
Do you ship internationally?
International shipping availability depends on the destination country. Please refer to the shipping information at checkout or contact our support team for additional details.
